Health & Safety Inspections – coming soon?

Posted by on 15 September, 2009 No comments as yet

 

On the spot fines following these inspections have been increased to £20,000. Find out if your business is at risk and review our 7 free top tips on Health & Safety.

There are three reasons why you may hear from the health & safety “police”. All of them are beyond your control. Read the rest of this entry

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Categories : Business Insurance,Company Insurance,Customer Service,General Requirements,Health & Safety Tags : , , , , , , , , , , , , ,

Why is solicitors indemnity insurance so expensive?

Posted by on 2 September, 2009 No comments as yet

 

Legal eagles will be trying to get the best deal for their solicitor’s indemnity insurance in the next 5 weeks. All policies fall due for renewal on the same date so it really is “silly season” when every solicitors insurance in the UK has to be sorted out at the same time. This common renewal date isn’t going to change anytime soon so I’m going to try and explain why it’s important to you, the causes and how solicitors could avoid unaffordable increases. Read the rest of this entry

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Customer Service – Where did it all go wrong?

Posted by on 1 September, 2009 No comments as yet

 

I recently read an article in a newsletter from marketing expert Dave Croydon, Hilltop Consultancy. David was voicing his concern that automated telephone systems were of little benefit to customers, going as far as to call them a “customer disservice”.

The article mentioned that we wouldn’t accept it from the emergency services yet we’re already having to. My Mum broke her ankle last year and called me. Being made of stronger stuff than some of the celebrity icons of today, Mum didn’t want to bother the Ambulance service until she was sure it was broken. It was and I dialed the famous three digits, something we all dread.

How annoying to be put on hold by an automated system that informed me I was in a queue, at 9am on a Thursday morning.  I was very, very Read the rest of this entry

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Insurers tighten their belts on business claims

Posted by on 19 August, 2009 No comments as yet

Jason Cobine of insurance brokers Cobine Carmelson explains why insurance companies decline business interruption claims and offers tips on how accountants can secure the proper payment for their clients.

It’s not exactly news that insurance companies inspect paperwork relating to large claims with a fine tooth comb. In the current climate they may also be lowering their sights and taking a closer look at smaller businesses claims.  Will your clients’ cash flow be affected if they suffer a claim? How can you help your clients check they have the cover they require? Read on for a handy hint that could potentially save your clients thousands of pounds. Read the rest of this entry

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Categories : Accountants Insurance,All Risks Insurance,Business Insurance,Company Insurance,General Requirements,Trade Tags : , , , , , , , , , , , , , ,

What is cyber insurance?

Posted by on 13 August, 2009 No comments as yet

 

Twitter has experienced problems this week. Could it happen to you? What happens when your website is hacked or your e-commerce platforms compromised? Does your theft or loss of income insurance kick in?

The answer is that all three are unlikely yet there is something you can do to . Modern risks can be covered by contemporary insurance policies. Ever heard of cyber liability? It is an emerging form of cover designed to protect businesses in the virtual World. Read the rest of this entry

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Categories : All Risks Insurance,Business Insurance,Company Insurance,General Requirements,Trade Tags : , , , , , , , , , , , , , ,

Landlords gas safety certificates – how to choose the right contractor

Posted by on 6 August, 2009 No comments as yet

 

A plumbing and heating engineer has recently been jailed for carrying out gas work whilst not being registered. He had used another engineer’s registration after he was served with a prohibition notice. His work left innocent households with heating systems without hot water. Subsequent inspections determined the work was not up to “current standards”

Gas registration rules have changed and the body now approved is the Gas Safe Register. Approved engineers will supply a Landlords Gas Safety Certificate after checking your systems.

People are still killed in the UK because of faulty gas appliances. Landlords are responsible for the safety of their tenants and the HSE recommends checking contractors Gas Safe Register identity card. 

It makes sense to use a local contractor. To find one, you can search the  http://www.gassaferegister.co.uk/ For further information  call the HSE Gas Safety Advice Line 0800 300 363.

Click here for our 7 top tips for property owners.

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