Service Levels of Insurers – The Reality Customers Face Poor insurer service levels have become a common issue across the industry. One of the most frequent scenarios clients experience is when something breaks — such as a security alarm — and the insurer...
Why Professional Indemnity Insurance Matters More Than You Think Claims are something we deal with every single day. With years of experience handling all types of claims, we’ve seen firsthand how Professional Indemnity Insurance (PII) can make or break a business...
When we start working with a new client, we always stress one thing: contact us immediately if you experience any incident or situation that could potentially lead to an insurance claim. This is not just a suggestion—it’s crucial for protecting your interests and...
Insurance Premiums: When the Increase Isn’t Justified Insurance premiums do rise from time to time—but there should always be a clear, valid reason. Unfortunately, too often we see insurers increasing costs without explanation, sneaking in new endorsements, or simply...
Why Communication and Support Matter When It Comes to Insurance Renewals When it comes to insurance, many businesses assume that their insurer is always working in their best interests. Unfortunately, as our client recently experienced, that’s not always the...
Leaseholder Insurance: The Hidden Practices Costing You Thousands At Cobine Carmelson, we’ve been raising awareness for years about the unfair practices in the property insurance sector—particularly affecting leaseholders, property owners, managing agents, and...
Contractor Insurance, Accountability, and Risk for Businesses In today’s evolving freelance economy, contractors are everywhere—from IT and marketing to trades and consulting. Many of them left traditional employment behind to become self-employed...
The Truth About Conversations with Insurance Business Development Executives At Cobine Carmelson we’ve had numerous conversations with business development executives in the insurance industry—individuals who are often tasked by their insurers to generate more...
Travel Cancellation Claim Support: Advocating for Fair Outcomes in Challenging Circumstances When business travel doesn’t go to plan, having the right support can make all the difference. That’s exactly what happened for our client in early 2024. One of their...
Imagine this… An employee is texting you morning, noon, and night asking for £thousands — “My wife says you have to pay.” “When are you going to pay?” “Send me the money.” You feel backed into a corner, pressured, and over a barrel. Sounds stressful? Thanks...
